Terms & Conditions and Codes of Practice

Website Terms & Conditions

These terms and conditions apply to the use of this website (the “Website”). Please read these terms and conditions carefully. Your use of the Website is confirmation that you have understood and agreed to be bound by all of these terms and conditions. Aerial Direct may suspend your use of this site immediately if you do not comply with these terms and conditions.

The Website is communicated by and is the property of Aerial Direct, and all the material on this Website is subject to copyright with all rights reserved.

Learn More

Privacy & Cookie

This privacy policy sets out how Aerial Direct uses and protects any information that you give Aerial Direct when you use this website.

Aerial Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Aerial Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Lean More

Terms and Conditions of Sale

These terms and conditions apply to the sale of a mobile contract. Please read these terms and conditions carefully.

Learn More

General Data Protection Regulation

The General Data Protection Regulation (or GDPR) is a new regulation in the European Union that aims to give you more control over your personal data.

Businesses must now ensure that all personal data is gathered legally and under strict conditions. Under the GDPR, organisations are obligated to protect it from misuse and exploitation and respect the rights of the people the data belongs to.

Lean More

How to complain

At Aerial Direct we strive to keep our customers happy, but we realise that sometimes we make mistakes. Telling us when you are unhappy is important. It gives us the opportunity to put things right and improve the service we offer in the future. We are dedicated to resolving any customer issues swiftly and satisfactorily.

Learn More